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Customer Service/Pre Sales Rep

CARCHEX, a Baltimore Sun Top Workplace for the last 7 years in a row, is hiring a Customer Service/Pre Sales Rep to join our growing team. CARCHEX is a leading provider of extended vehicle protection plans with a state-of-the-art facility located in the Hunt Valley Towne Centre.

We believe in our employees and promote from within whenever possible. This is an entry level opportunity and on the job training will be provided. You are encouraged to strive to reach the next level.

The ideal candidate will be a high-energy phone warrior with excellent communication skills responsible for contacting prospects and introducing them to our CARCHEX brand. This position offers an hourly rate and bonuses for each sale completed.


• Excellent benefits; health, dental, vision and company matched 401(k)

• Wellness Program; Free onsite fitness center and Bootcamp classes during the workday

• Paid Time Off

• Casual working environment, yes we wear flip flops!


• High volume dialing to contact existing leads for the sales team

• Excellent communication and customer service skills

• Ability to effectively multi-task with strong attention to detail

• Utilize multiple CRM systems to manage campaigns

• Maintain a positive representation of CARCHEX and associated brands

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